What is Ear Wax Removal? Microsuction vs. Irrigation Explained
Learn how microsuction works, how it compares with water syringing, and why many ENT specialists and audiologists prefer it.
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EAR HEALTH • AUGUST 2026
Helpful Information
Hearing Resources & FAQs
Clear, trustworthy information to help you and your family understand hearing and feel confident about your next step.
Watch & Learn
How We Hear, and How Hearing Aids Help
We hear with our brain as much as our ears. When sound enters the ear, tiny hair cells in the inner ear (the cochlea) turn vibrations into signals that travel along the hearing nerve to the brain, where they are understood as speech, music and everyday sounds.
Modern hearing aids do more than make sounds louder. They help make speech clearer, reduce background noise and make listening less tiring, so you can stay engaged in the conversations you enjoy.
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Hearing Guides
Guides for Patients & Families
Practical, easy-to-read answers to the questions George is asked most often.
GOVERNMENT FUNDING • JULY 2026
Hearing Aids in Australia: How to Choose and Access Government Subsidies
A simple guide to Hearing Services Program (HSP) vouchers, DVA card benefits and your hearing aid choices, including top-up options.
Read the Guide →
HEARING HEALTH • JUNE 2026
5 Subtle Signs of Age Related Hearing Loss (Presbycusis)
Why people can start to sound like they are mumbling, and why having your hearing checked early helps you stay connected and engaged.
About Hearing Tests →
Your Questions Answered
Frequently Asked Questions
Answers to common questions about appointments, hearing aid trials and government support.
Do I need a referral from my doctor?
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No. You can book with us directly, whether you are paying privately or using a pensioner voucher. If you would like to claim a Medicare rebate under a GP Chronic Disease Management plan, you will need a referral from your GP.
How does the 30-day hearing aid trial work?
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After your hearing assessment and fitting, you take your hearing aids home for 30 days and try them in everyday life: with family, watching TV and when you are out. George will see you for follow-up adjustments along the way, so they feel right before you make any decision.
Does microsuction ear wax removal hurt?
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Most people find it comfortable. You will hear a soft rushing sound while the suction is working, but no water is used. George can see your ear canal clearly under magnification the whole time, and you are welcome to ask him to pause at any point.
Can I get rechargeable hearing aids through the Hearing Services Program?
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Often, yes. The program covers a range of fully subsidised hearing aids. If you would like a model with features outside that range, such as certain rechargeable or Bluetooth options, you can choose a "top-up" device: the government subsidy still applies, and you pay only the difference. George will explain your choices clearly, with no pressure.
How do I arrange a home visit?
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Call us on 0466 233 164, or choose "Home Visit Request" in our online form. George will arrange a day and time that suits you or your family.
How can I remove ear wax safely?
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Ears usually clean themselves, so most people need to do nothing at all. Please avoid cotton buds, hairpins and ear candles, which can push wax deeper or injure the ear canal. If your ears feel blocked, muffled or uncomfortable, or you wear hearing aids, have them checked. George can look in your ears and, if needed, remove the wax gently with microsuction.
What is Real Ear Measurement (REM)?
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Real Ear Measurement uses a very thin, soft tube placed in your ear canal to measure the sound your hearing aid actually delivers. Every ear canal is shaped differently, so this lets George check the hearing aid against your prescription and fine-tune it accurately, rather than relying on the manufacturer's default settings.
Have a question we haven't answered here?
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